Archive - November 2019

Mom, Coffee, & Community

Posted On: November 29, 2019 by Mike Mallaro in: Community & Loneliness, Social commentary

I hope that everyone is having a safe and blessed Thanksgiving holiday. For many of us, these last few days have been a chance to connect and reconnect with friends and family members around the dinner table. We all have our traditions that we follow at this time of year, and our traditions and the people we share them with provide us with a sense of belonging and connectedness that we often take for granted. There’s a lesson there for us about the way we do business. When I was growing up,...

Choices

Posted On: November 22, 2019 by Mike Mallaro in: Community & Loneliness, Employee Ownership, Healthcare, Work Culture

We all exercise freedom of choice every day of our lives. We choose our partner, how to spend our time, and where we buy our groceries. We choose the shows we watch, which religion we’ll follow (if any at all), and which sports teams we'll cheer on. The people you serve in your organization exercise their freedom of choice every day as well. Every person you do business with has a choice. They can choose to work with you, or they can choose to do business with someone else. They can also...

63%: A Cybersecurity Story

Posted On: November 15, 2019 by Mike Mallaro in: Healthcare, VGM

When I wrote about cybersecurity last week, I attempted to sound an alarm bell for healthcare providers about the magnitude of the threat we face as we seek to protect our businesses and their data from cybercriminals. Today, I want to follow up with a story that should scare you. It definitely scares me. Our company invests heavily in IT security, and we’ve done a pretty good job of making our systems and data secure. One of the things we do is hiring an outside firm to do system penetration...

Cybercrime

Posted On: November 8, 2019 by Mike Mallaro in: Healthcare, VGM

If you’re a provider of healthcare, then it’s likely that you’re not allocating enough leadership and resources toward protecting your company from cybercrime. Cybercrime against healthcare providers receives a fair amount of attention in the media and in industry circles. People are aware of the threat. They talk about it, and most even worry about it, but the actual threat posed by cybercrime far exceeds the effort and resources put forth to combat it in my opinion. This mismatch...

Rigidity

Posted On: November 1, 2019 by Mike Mallaro in: VGM, Work Culture

The branch that won’t bend is easily broken. – Chinese Proverb Recently, I had an important project to do, and, unfortunately, things didn’t go so well. I ended up doing a very poor job, and the product that I provided fell well short of expectations. I wish that I could say that being a CEO means that you never do substandard work, but I’m afraid that just isn’t the case. My shortcoming, my failure on this assignment, was a plain and simple lack of preparation....

Tags: flexible, rigid, stuck, work