Archive - June 2017 | Mike Mallaro

The Magic in Patient Experience

Posted On: June 30, 2017 by Mike Mallaro in: Healthcare

In high school I worked in a grocery store. One day I was bagging groceries, my first week, and the store manager came down out of his office, pulled me aside, put his arm around me and pointed to a lady walking out of the store. "You see that lady?" He said, "She's got your paycheck in her purse." As a dumb 16 year-old I wondered why they gave my check to that lady I didn't even know? My Manager went on to explain that the lady could just as easily buy her groceries in other stores....

Medical Equipment Industry Under Siege

Posted On: June 15, 2017 by Mike Mallaro in: Healthcare, VGM

Heartland 2017 is in the books. It was another amazing experience in Waterloo. More than five hundred home medical equipment providers spent several days learning, exploring new ideas, getting better at what they do, considering alternative methods, honing skills, networking, seeking best practices and having some fun. We had the support of nearly 100 exceptional vendors who had innovative and compelling equipment and services to offer. We also had the support of 75 great speakers and teachers...

TOP 12, EVENTS IN THE HISTORY OF WHEELCHAIRS AND THE PEOPLE WHO USE THEM – #1 – #12

Posted On: June 14, 2017 by Mike Mallaro in: Healthcare, Social commentary, VGM

I offer my list of events in the timeline of wheelchair development, the acceptance of people in chairs and key milestones which forged people’s perceptions of wheelchairs and the people who use them. Please join in the conversation – what’s on your list? #1. Americans with Disabilities Act. In 1990, Congress passed the comprehensive civil rights law addressing the rights of people with disabilities. The ADA prohibits discrimination based on disability and requires...